As of March 3, I am now officially under Emerson Electric Asia (Ltd)-ROHQ. Or otherwise the Emerson Network Power for Asia-Pacific Region. Night shift pa rin ang work. But this time, we're not under a BPO but under our client before which is Emerson. So how is it different from the usual call center job? *lol*
For one, we're using regular phones (much to our chagrin) unlike with Sykes where we have the VOIP-enabled phones. They're purchasing some headsets for us, but my! It's so difficult to support using a regular phone.
2.) The good news is that we no longer have aux breaks. You may take your break whenever you want. Just make sure your phone is hung up before sleeping or going out.
3.) No more call monitoring and utilization trackers.
4.) The computers are much,much better! Only downside for now is that. Our dual monitors (which we brought from OSMA) are not working properly YET. And it makes life @ work a bit difficult. We open a lot of windows @ work and use a lot of tools and websites. So navigating from one application/window to another is tedious when you only have one monitor.
5.) No more jeans and sneakers. We have to dress like we're really in the office..Well it is an office environment.
6.) No TV in the pantry and no fun (Sykes nickname for sleeping area) room...huhuhuh...
7.) No more IM and browsing videos online. (hahahaa...)The good news is we can play music using the CD drive or bring in MP3's or cameras and cellphones.
So far, I'm adjusting well to the new environment. It just feels like we just transferred to a new building and never really left the previous company. I miss my other friends @ Sykes though.
Chatboard (0)